When dealing with the Balanced Scorecard it appears that motivation is much more important that KPIs and their measures. If people won’t use the Balanced Scorecard, the system won’t help your business to achieve better results. Here is one of the motivation ideas that you use:
Involve Key Employees. In any company, there will be a formal hierarchy according to rank and position. But there will also be an informal hierarchy according to personal qualities like sociability, popularity, and charisma. Some people simply have a natural influence on those around them, even if they don’t have a high position in the company. When implementing the Balanced Scorecard , be sure to involve these people. Once they start working with the system, others will just naturally follow them.
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