Frequently Asked Questions (FAQ) and checklists for Balanced Scorecard
The full version of BSC Toolkit contains several sections devoted to frequently asked questions and checklists.
Questions and checklists for projecting scorecard
Covers basic aspect of Balanced Scorecard design. Are a part of toolkit which describes the process of examining company before creating and implementing the scorecard. The FAQ section is something like:
4. Do I need to formulate a separate Department for preparing BSC?
This is not a single task that can be handed over to a department. One should try to incorporate the opinion of all those who are to make use of the BSC. Therefore, it should be a combined effort.5. What is the requirement for examining organization prior to implementing BSC?
BSC proves useful only when it is tailored according to the specific needs of the organization. The parameters are decided after looking into a number of factors that operate in a given industry. This calls for an in-depth study of the organization.6. How can I know whether my processes are going right? Can I have some measures for doing that?
Yes there are common measure that you can refer to like Capacity utilization, Process Capacity (maximum output rate. This should be maximized), Flow Time, Throughput Rate (process capacity is the maximum possible throughput rate), Flow Time.
Questions and checklists for building Key Performance Indicators (KPI)
The frequently asked questions are a part of BSC Toolkit, which describes the process of building Balanced Scorecard. The final checklist is a step-by-step guide on how to build your own scorecard.
Checklist for implementing scorecard
The Impelementation part of toolkit contains frequently asked questions about how to implement created balanced scorecard into the real business. It is important to pass the checklist that shows how to implement metrics to all stake-holders, e.g. technical specialists and managers, and employees.
Testing stage of the Balanced Scorecard KPI
Once scorecard was created and implemented, it should be tested. You will find in the report for testing stage the FAQ section as well as step-by-step guide on how to do it practically.
Benchmarking with BSC metrics
If the scorecard is needed to be compared againts other scorecard or it is imvolved in the process of benchmarking you will find useful Benchramking report that also contains the FAQ section inside.
