Building Balanced Scorecard, KPI, Metrics
March 23rd, 2009
One of the parts of BSC Toolkit is the report that is focused on building the balanced scorecard (BSC), exactly the same ideas, methods and principles are behind the process of designing and creating KPIs (Key Performance Indicators) and Metrics.
The tookit report includes:
- The common description of why build scorecard, performance indicators
- It describes steps necessary to proceed to create BSC
- The report describes 3 processes inside the process of building scorecard – preparing vision and mission statements, deciphering process improvement, creating measurements and target values for indicators
- The final part focuses on real samples, e.g. case study and answering frequently asked questions.
