Ads measures as Part of Advertising Balanced Scorecard



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Efficiency of advertising must be constantly monitored to drive company to success. For this reason, it is extremely important to select the rigth advertising KPIs for BSC to evaluate effectiveness of an advertising campaign. This is not an easy task to complete though. Check additional information about ads measures.

Modern business is all about advertising. This is something that makes millions of people buy products and services which sometimes they do not actually need. This is where companies face the toughest competition ever. Advertising efficiency is a precondition of success or failure for a product line or the entire company. History knows so many examples of unsuccessful advertising campaigns launched by world known companies. For this reason advertising efficiency must be constantly evaluated and compared to that of competitors.

Balanced Scorecard is being frequently used to evaluate ads efficiency so that company managed is warned about potential problems and failures in advance. This concerns TV, press, the Internet and outdoor advertising. Each category has particular sets of key performance indicators that measure success of failure of an advertising campaign.

There is one common misconception about Balanced Scorecard and evaluation of advertising efficiency in particular. BSC is frequently regarded as a magic tool that solves any and all business problems ones. Please note that Balanced Scorecard is used to measure efficiency of an advertising campaign, not more. Based on the evaluation results it is top management that has to adopt relevant decisions. BSC will not make any of them. Besides, when evaluating advertising with Balanced Scorecard one needs to take into account peculiar features of this business area. It should be noted that every advertising campaign is individual as it is targeted at different customer groups and markets. However, top managers can refer to ready to use sets of KPIs and choose appropriate measures to evaluate individual advertising campaigns.

Now let's review several most typical key performance indicators characteristic of ads measurement. This is not to say that all business owners and marketers are to use these indicators, but their analysis will certainly help make the right choice of KPIs.

First, it should be said that it is possible to evaluate advertising efficiency in one or all of Balanced Scorecard categories: financial, customer, internal business processes, learning and growth. Sure thing, a full evaluation implies involvement of all categories. For example, financial category involves indicators such as return on investment (much money as the name you to advertising), while customer perspective may touch upon such issues as customer satisfaction or irritation with an advertising campaign.

Percentage of advertising spend compared to total spend of main competitors may tell much about success or failure of an advertising campaign. If competitors decided to wage advertising war and spend huge money for marketing and advertising, a company has very few chances to succeed.

Inquiries growth during an advertising campaign can also serve as an excellent indicator of ads efficiency. If a company call center started receiving many calls with requests and inquiries on products/services, it means that people are potentially interested in buying them, and the company's task is to persuade them to make a positive purchasing decision.

Awareness growth is also one of the most popular indicators to find out whether or not an advertising campaign actually works. If more and more people learn about the product, chances that they buy it are very high.

If you are interested in ads measures, check this link to find out more about ads measures. Also, you can check other articles in Success Stories category.



 

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