Create Crisis Plan



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Navigation: All Balanced Scorecard Articles > Strategic Planning

Crisis management has become a very hot trend, especially after the world financial meltdown. In order to develop a comprehensive crisis plan it is necessary to develop a relaistic strategy and be ready to change organization structure of a business. Read this article to learn more on crisis plan development. Check additional information about create crisis plan.

It sound ridiculous but many organizations do not have crisis plans, even those experiencing serious difficulties. A crisis plan is a scheme according to which an organization starts cutting losses and begins making profits. This is possible through drastic changes in organization structure, business processes, approaches to customer relations etc. Creation of a business plan consists of several stages. In this article we will discuss these steps.

The first stage is all about predictions. Discussing things that might possibly happen both in the company and in the external markets is very important. It would be reasonable to involve both company employees and external advisors knowledgeable in the market. It is always better to solve problems if you actually expected them.

Functional assessment is the second stage. Breaking down crises and problems is very important so that ordinary employees can actually understand nature and causes of these problems. Identification of patterns, events and behaviors is a must in this case. Having acquired this information it will be easier to develop an effective crisis plan.

Prevention plan is a third stage. Indeed, there are problems that can be solved before they occur or develop into serious challenges. Even ordinary front line manager may have valuable suggestions on how to avoid disasters and market problems. Knowledge and experience of company personnel are the two things that make prevention effective.

Then comes creation of a crisis plan itself that includes both the above steps as well as other stages of managing crisis. It is imperative to develop a safety model. In fact, modeling of company vulnerability to various changes is a good thing to do since when changes come, top management of a company is ready to respond and knows what to expect. Of course, it is impossible to forecast everything, but major changes in the industry can be quite effectively forecasted.

Having a special checklist is a must for every organization. This checklist contains description of situations and possible scenarios, as well as company response to these problems. Some situations are rather easy to predict. For example, if national economy is sinking and purchasing power of customers is decreasing, there is no reason to increase advertising and marketing expenses. Moreover, if a company is ready for such developments it already has a plan B or C.

Identification of crisis effect for the company is another step. As already said above, if top management knows that emergence of a new rival in the market can cause crisis in the company, it would be reasonable to develop such measures that will protect company products and services.

Development of a crisis plan is not only about forecasts. Top management need to understand nature of the changes and what actually causes crisis. With this understanding it will be easier to change a company in such a way so that it becomes less vulnerable towards external changes, attacks of rivals, internal problems etc. There should be no hurry in making crisis plans. This process takes time and much effort.

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